Workplace Communication Skills

Picture this: you're in a virtual meeting, responding to a coworker's message, while also drafting an email and preparing talking points for an upcoming one-on-one with your boss.

 

This multitasking scenario highlights a key reality of today’s workplace: we’re constantly juggling multiple ways to communicate. You may be expected to handle emails, instant messages, direct messages, phone calls, text messages, social media, group meetings, one-on-one meetings, and more.

 

We'll go over each mode's unique set of norms and etiquette. And above all, the interpersonal skills necessary for smooth, clear, and efficient communication, regardless of the medium.